Impact 鹰柏
 
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Training

     
 

Impact design and develop training options which are tailored to meet specific needs of the organization. These are based on an in-depth assessment and analysis of the existing level of performance, and the level of performance which the organization wishes to achieve.

 
     
     
 

Training options may be in the following areas:

 
     
     
  Management  
     
 
  • Leadership Skills
  • Goal setting
  • Managing Non-Performance
  • Coaching for Performance
  • Health and Safety
 
     
     
  Sales  
     
 
  • Professional Selling Skills
  • Sales Management
 
     
     
  Customer Service  
     
 
  • Managing Difficult Customers
  • Telephone Customer Service
  • Customer Service Standards
 
     
     
  Communication Skills  
     
 
  • Telecommunications
  • Interpersonal skills
  • Presentation Skills
 
     
     
  Team Building  
     
 
  • Identifying team type styles
  • Team development
 
     

 

 

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